Frequently asked questions:

How do I reschedule or cancel my appointment?

Call us at 04 262 9666. Just make sure to do so more than 24 hours before your appointment time. If you cancel or reschedule less than 24 hours in advance, we’ll have to charge you a AED 200 fee. If you don’t make it at all, we’ll have to charge you a AED 300 fee. This is because we reserved that time specifically for you, and our appointments are in high demand.

How experienced are your dentists?

Our dentists are graduates of respected dental schools, and have all trained in highly-rated residency programs. All of our dentists take continuing education courses in order to stay current with all of the latest techniques and research.

What services do you offer?

We offer a full range of preventative, restorative, and cosmetic dental services. For preventative and restorative care, we offer routine checkups, implants, and everything in between. For cosmetic care, we’ll help you redesign your smile with whitening and veneers.

What if I need something not listed, such as filling, a crown, or an implant?

If the specific service you need isn’t listed, call us at 04 262 9666. Chances are we do it. Our experienced dentists offer a full range of preventative, restorative, and cosmetic care.

How do I book a follow-up visit?

At the end of your first visit, we’ll get you scheduled for your next visit before you leave. Or if you need more time to figure out your schedule, just give us a call afterward at 04 262 9666 and we’ll find you a time.

Do you do pediatric dentistry?

Yes. Just give us a call at 04 262 9666.

What if I want a second opinion?

If another dentist has recommended that you get a procedure and you want a second opinion, we are more than happy to provide one. Just give us a call at 04 262 9666. If you’re a Tend patient and your dentist recommends a procedure, you’re more than welcome to seek a second opinion. We provide in-house second opinions from other Tend dentists, or we can provide you with our proposed treatment plan to take to another dentist.

Do appointment really start on time?

They really do. And the reason’s pretty simple: we book fewer visits per day than most dental offices. This allows us to commit to schedules that enable our dentists and hygienists to spend as much time with you as is needed, with a comfortable cushion before and afterward. And it’s also safer: by staggering visit times, we ensure that no one needs to wait in common spaces, and we limit patient overlap in hallways.

What is the Emirates Dental Guarantee?

We guarantee you’ll be satisfied with your experience. Full stop. If for any reason you’re not happy, let us know within six months and we’ll give you a full refund.

Do you take dental insurance?

Absolutely. We partner with major insurers to get you amazing care at amazing prices. We also offer a real-time online benefits check. This gives you our best possible estimate of what you’ll pay before you come in. Some insurance details take 30 days to process, so you may owe more than we estimate. If you do, we’ll give you a heads up and charge you the difference. We make every effort to estimate the high end of what you’ll owe, to help avoid any surprises.

What if I don't have dental insurance?

If you’re a new guest and don’t have dental insurance, a checkup costs AED 1000. That includes a comfortable cleaning, x-rays, and a personalized exam. Any other questions about pricing? Give us a call at 04 262 9666.

Does dental insurance cover fillings, crowns, implants, and other procedures?

It depends on your insurer! If you and your dentist decide to move forward with one of these procedures, we’ll run your insurance and give you our best possible estimate of what you’ll pay before you come in. Have questions about a specific procedure? Call us at 04 262 9666.

Where are you located?

We are conveniently located at 797 Al Wasl, Al Safa 2 in Dubai.

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